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SHIPPING OPTIONS
The flat rate shipping fee is $6(Free shipping on orders over $49). For more shipping fee information, please refer to the “Shipping Policy“.
RETURNS&EXCHANGES
We generally support returns within 14 days after receiving the goods. For more information about returns, please refer to the “Return Policy“.
PRODUCT CARE
The materials used in our jewelery are tarnish-free and will last for years to come! However we do recommend keeping contact with water and lotions to a minimum. Feel free to use a polishing cloth to freshen up your jewelery and remove any smears from continued contact with the skin.
Please note: Our beaded charms and all pearl charms should NOT come into contact with water or lotions due to the nature of some of the beads.
Please take care when adjusting our resizable rings. Frequent resizing can cause them to lose their original shape.
PACKAGING
We provide a gift box with every order, you can give it as a gift to your family and friends.
Please note that all our packaging materials are eco-friendly. Each Spmei design will be included in our custom-made gift box. Inside the box, there is a reusable cotton-linen strap, which is perfect for storing your jewelry and other items, making it convenient for both travel and long-term use.
To increase safety, all items are transported in cautious non branded packaging.
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